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The Dilly Hotel London, London

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From397US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

21 Piccadilly, London, United Kingdom, W1J 0BH

The Dilly is a well-known five-star hotel located in the iconic Piccadilly area of London. This hotel combines its historical significance with modern amenities, catering to both leisure and business travelers. Its striking façade and contemporary interiors offer a glimpse into London’s vibrant culture. Notable attractions like Trafalgar Square and Buckingham Palace are within walking distance.

Location

Situated in Westminster Borough, The Dilly is ideal for exploring London’s shopping, parks, and history. Excellent public transportation options, including nearby Tube stations and bus links, enable easy access to the city. Prominent shopping destinations on Oxford Street and Bond Street are just a ten-minute walk away.

Rooms

The Dilly features 280 luxurious rooms designed with comfort in mind. Each room includes private bathrooms equipped with bathrobes, slippers, and essential toiletries. Guests can enjoy amenities such as air conditioning, tea and coffee making facilities, and 24-hour room service. Accessible rooms are available, complete with adapted bathrooms for guests with mobility needs.

Eat & Drink

The hotel hosts several dining options including the Oak Lounge, which is known for its stylish decor and Instagrammable cocktails. The Terrace at The Dilly offers both indoor and outdoor seating overlooking Piccadilly, serving dishes with a contemporary twist. Additionally, Madhu's restaurant incorporates Punjabi cuisine with a Kenyan flair, delivering a unique dining experience.

Leisure & Business

The Health Club at The Dilly boasts a large swimming pool, a spacious gym, and facilities including two squash courts and a steam room. For relaxation, the Spa by Yoma provides a range of massage treatments. Business travelers can make use of well-appointed meeting spaces and a dedicated lounge for suite guests overlooking the main lobby.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double Room
Max:
2 persons
25 m² 
Bed options:
1 Double bed
Coffee machine
Heating
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Superior Twin Room
Max:
2 persons
22 m² 
Bed options:
2 Single beds
Coffee machine
Heating
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Suite
Max:
2 persons
52 m² 
Bed options:
1 Double bed
Coffee machine
Heating
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Getting around

A list of all available modes of transport

City Center
London2300 ft
Airports
London City (LCY) 9.3 mi
London Heathrow (LHR) 16.9 mi
Train
Charing Cross Railway Station2700 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Squash
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room
  • Spa & wellness center
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

21 Piccadilly, London, United Kingdom, W1J 0BH
Map view
street view
21 Piccadilly, London, United Kingdom, W1J 0BH
Nearby
Square
Piccadilly Circus
600 ft
Museums
Royal Academy of Arts
1400 ft
Restaurants
Brasserie Zedel
800 ft
20 Sherwood Street at Brasserie Zedel
Angus Steakhouse
900 ft
20 Cranbourn Street Leicester Square
Cicchetti
400 ft
215 Piccadilly
The Terrace on Piccadilly
100 ft
21 Piccadilly Le Meridien Piccadilly Hotel
Kahve Dunyasi
300 ft
Unit 3 200 Piccadilly W1J 9HU
Bentley's Oyster Bar & Grill
500 ft
11-15 Swallow Street St James
carpo piccadilly
200 ft
16 Piccadilly
Rowley's
400 ft
113 Jermyn Street St James's

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
great location
friendly service
room readiness
room temperature
7.0/10
Very good
Rooms
5.1
Location
8.7
Service
7.2
Dining
6.0
Guest reviews
7.0/10
based on 28 review
3.5/5 based on 3486 review
8.2
8.2/10based on 9085 review
#625 of 1,201 hotels in London based on Tripadvisor
David
United States of America, November  2024
9.2/10

Rooms
Service
Location
Dining
Facilities
George
United States of America, August  2024
7.0/10

Rooms
Service
Location
Dining
Facilities
Jeff
United States of America, July  2024
7.4/10

Rooms
Service
Location
Dining
Facilities
Alex
United States of America, June  2024
6.4/10

Rooms
Service
Location
Dining
Facilities
Grace
United States of America, June  2024
6.0/10

Rooms
Service
Location
Dining
Facilities
Nathan
United States of America, June  2024
9.0/10

Rooms
Service
Location
Dining
Facilities
Leslie
United Kingdom, May  2024
7.6/10

The hotel's location is unbeatable, next to key attractions in central London, making it easy to explore without always needing transportation. The service was outstanding, with staff ready to assist in arranging tours and dining reservations. The dining experience was pleasant, offering a good selection at a reasonable price. However, the rooms were not prepared upon arrival and were slightly warm during the night, falling short of expectations for a central London hotel at that rate.

Rooms
6.0
Despite not being ready upon arrival and being a bit warm during the night, the rooms were below the standard expected for a hotel in central London at that price point.
Service
8.0
The service was brilliant and the staff were very attentive, always willing to assist with tour bookings and restaurant recommendations. Some improvements in breakfast options and additional staff could enhance the service experience further.
Location
10.0
The location is absolutely fantastic, being close to all major attractions in central London, next to a tube station, opposite a bus stop, and within walking distance of many places.
Dining
7.0
The dining experience was nice with a good selection at a reasonable price, but there were some issues with missing items affecting the service quality.
Facilities
7.0
The facilities were satisfactory, with a pool available for guests to enjoy.
great location
room readiness
Patricia
United Kingdom, April  2024
5.8/10

The hotel, although not spacious, offers a decent stay in a luxurious area. The rooms are very disappointing, especially the bathrooms, reaching a high 3-star level at best. Despite being tastefully decorated and relatively well-equipped, they fall short with stained carpets and dated bathrooms. The service is kind and helpful while the location is excellent for exploring central London. However, the dining experience falls short with limited options and self-service taking place. Overall, a mixed experience with potential for improvement.

Rooms
5.0
The rooms are very poor, particularly the bathrooms, and do not live up to expectations.
Service
8.0
The staff are very kind and helpful, which was a positive aspect of the stay.
Location
8.0
The location is excellent for getting around London, although not ideal for those seeking tranquility.
Dining
5.0
The dining experience is lacking, with limited options and self-service requirements.
Facilities
The facilities are average with room for improvement.
helpful staff
poor rooms
Robert
United Kingdom, April  2024
6.8/10

The hotel's location is just beyond fantastic, offering easy access to major attractions like Leicester Square and Covent Garden. The rooms, while accommodating a double bed and featuring a comfortable bed, were a bit hot and dated for a 5-star property. The service was courteous overall, with minor delays in receiving tea during breakfast. The dining experience was average for the price, with limited choices and early closing times. Despite some drawbacks, the fantastic location was the highlight of the stay.

Rooms
6.0
The room, while comfortable with a double bed, was hot and dated.
Service
7.0
The staff was friendly and accommodating, despite minor delays in service.
Location
9.0
The hotel's location is just beyond fantastic, ideal for exploring Leicester Square, Covent Garden, and other attractions. Rating: 9/10
Dining
5.0
The dining experience was average for the price, with limited choices and early closure times.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Jim
United Kingdom, March  2024
6.6/10

I wasn't particularly impressed with the room I was given as it had a view of a brick wall and the constant sound of an A/C unit. Considering the price was similar to other hotels in the area offering better accommodations, this was a letdown for me. However, the hotel is conveniently located and offers easy access to various attractions in London. The dining experience was quite good, with a diverse breakfast selection, although there were some minor service issues during my stay.

Rooms
5.0
The room I stayed in wasn't as advertised, with a disappointing view and constant noise from the A/C unit.
Service
6.0
The service was decent overall, but there were some minor hiccups, such as the delay in providing tea during breakfast and the requirement for passport IDs from all guests.
Location
8.0
The hotel's location is fantastic, offering easy access to many of London's attractions, making it a convenient choice for travelers.
Dining
7.0
I enjoyed the dining experience, especially the friendly staff and the variety of breakfast options available.
Facilities
7.0
The hotel offers a range of facilities to enhance the stay, though some improvements in service could enhance the overall experience.
John
United States of America, March  2024
7.2/10

I had a bit of a mixed experience at this hotel. The rooms were a little tired and I unfortunately got a noisy room near the meeting rooms. However, the service was top-notch with friendly staff always ready to assist. The location is superb in the heart of the west end, but the dining experience fell short with limited options.

Rooms
6.0
The rooms are a little worn and there was some noise in the corridors at night.
Service
9.0
The staff here are so friendly and professional, always keen to ensure your stay is enjoyable.
Location
8.0
The location is excellent, right in the heart of the west end, perfect for theatre and the bars of Soho.
Dining
7.0
I really enjoyed the breakfast despite limited options, but the dining experience overall could use more variety.
Facilities
6.0
The facilities were adequate, though I was asked to leave my table in the dining area after just 30 minutes.
Chris
United Kingdom, February  2024
6.6/10

The hotel has a lovely entrance but falls short in room space, making it feel cramped. The service, while not overly welcoming, was efficient, though lacking personal touches. The location is superb for exploring London but the dining options could be improved.

Rooms
5.0
The room, unfortunately, was the worst I've stayed in. It was so small that there was barely any space to move around the bed.
Service
6.0
The service was efficient, though not particularly welcoming or friendly. There were no personal comments or gestures during our stay.
Location
9.0
The location was perfect for exploring the city, situated in the heart of London near Piccadilly Circus and Regent Street.
Dining
7.0
The dining experience was mixed, with a tasty meal served in an airy atrium with city views, but with some poor choices and long wait times.
Facilities
8.0
The hotel offers a helpful concierge service for organizing transport and accessing nearby attractions.
Norman
United Kingdom, January  2024
5.0/10

Despite some room issues and service inconsistencies, the hotel's location is excellent and convenient, offering easy access to local attractions. The dining experience was below expectations, but the hotel has potential to improve in various aspects.

Rooms
5.0
The rooms I had were dusty and smaller than expected, but they were ready when I arrived.
Service
5.0
The staff's behavior seemed rude at times and they weren't entirely ready for guests, which was disappointing.
Location
8.0
The hotel's entrance was excellent, with nearby transportation options making it convenient.
Dining
5.0
The dining experience was poor, with slow service and subpar food quality, not living up to a five-star standard.
Facilities
5.0
Facilities like room service and housekeeping were not up to expectations, hinting at some leadership issues within the hotel.
convenient location
poor dining
Norman
United Kingdom, January  2024
7.4/10

The hotel's location near Piccadilly and attractions is fantastic, with lots of shops, cafes, and restaurants nearby. While the rooms lacked views and sunlight, the newly decorated room was a significant improvement. The connecting room noise was bothersome, and the delayed check-in was a downside.

Rooms
5.0
The room I stayed in had no view, limited sunlight, and was noisy due to being a connecting room, but the newly decorated room was better than the first one.
Service
9.0
The service at the hotel was exceptional, from the doorman to the Guest Relation Manager. They were attentive and even left a nice gesture with a bottle of wine in the room.
Location
8.0
The hotel's location near Piccadilly Square was fantastic for transport and surrounded by many dining options. It made exploring the area very convenient.
Dining
7.0
Breakfast was delicious, but the timing could be earlier. The buffet was extensive, but running out of items later in the morning was a bit disappointing.
Facilities
8.0
The hotel offers various amenities like room service, laundry, and tours/ticket assistance, making the stay convenient.
William
United Kingdom, December  2023
8.0/10

The hotel has a fantastic location, right in the heart of the city with everything at your fingertips. The rooms were clean and spacious but needed upgrading. The service was polite and helpful, although there were some issues with accidental charges. Dining options were good overall, despite some initial hiccups. The central location makes it perfect for exploring Soho, Chinatown, and other attractions.

Rooms
7.0
The rooms were a bit tired, needed upgrading, and felt old-fashioned, but they were clean and spacious.
Service
8.0
The staff was polite, smart-looking, and very helpful, although there was an issue with an accidental charge that I'm still waiting to be resolved.
Location
10.0
The hotel's location is fantastic, right in the center with easy access to Soho, Chinatown, Piccadilly, and Leicester Square.
Dining
7.0
The dining quality was very good overall, but there were some initial issues with availability and service.
Facilities
8.0
The hotel offers a range of facilities like room service, laundry, and tours/ticket assistance.
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Rooms and Guests2 Guest, 1 Room