Owners access| Hotel information and booking website unofficial
The Dilly Hotel London, London
397US$
Book on our site
Up to 10% less
than Booking.com
Key details
About the Hotel
21 Piccadilly,
London,
United Kingdom,
W1J 0BH,
Greater London
The Dilly is a well-known five-star hotel located in the iconic Piccadilly area of London. This hotel combines its historical significance with modern amenities, catering to both leisure and business travelers. Its striking façade and contemporary interiors offer a glimpse into London’s vibrant culture. Notable attractions like Trafalgar Square and Buckingham Palace are within walking distance.
Location
Situated in Westminster Borough, The Dilly is ideal for exploring London’s shopping, parks, and history. Excellent public transportation options, including nearby Tube stations and bus links, enable easy access to the city. Prominent shopping destinations on Oxford Street and Bond Street are just a ten-minute walk away.
Rooms
The Dilly features 280 luxurious rooms designed with comfort in mind. Each room includes private bathrooms equipped with bathrobes, slippers, and essential toiletries. Guests can enjoy amenities such as air conditioning, tea and coffee making facilities, and 24-hour room service. Accessible rooms are available, complete with adapted bathrooms for guests with mobility needs.
Eat & Drink
The hotel hosts several dining options including the Oak Lounge, which is known for its stylish decor and Instagrammable cocktails. The Terrace at The Dilly offers both indoor and outdoor seating overlooking Piccadilly, serving dishes with a contemporary twist. Additionally, Madhu's restaurant incorporates Punjabi cuisine with a Kenyan flair, delivering a unique dining experience.
Leisure & Business
The Health Club at The Dilly boasts a large swimming pool, a spacious gym, and facilities including two squash courts and a steam room. For relaxation, the Spa by Yoma provides a range of massage treatments. Business travelers can make use of well-appointed meeting spaces and a dedicated lounge for suite guests overlooking the main lobby.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy and Cozy
The bed in our room was incredibly comfortable, providing the perfect respite after a long day of exploring the city.view full review
Lovely Breakfast!
The breakfast on the glass roof terrace was a delightful experience; the food was delicious and the setting was simply beautiful.view full review
Spotless Bathroom
Our bathroom was immaculate, equipped with plush robes and slippers that added a touch of luxury to our stay.view full review
Tasteful Decor
The room was tastefully decorated, creating a warm and inviting atmosphere that made us feel right at home.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Squash
Sports trainer
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Board games
Children's menu
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Spa & wellness center
Shallow end
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
21 Piccadilly,
London,
United Kingdom,
W1J 0BH,
Greater London
Map view
street view
21 Piccadilly,
London,
United Kingdom,
W1J 0BH,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.1
mi
Museums
The British Museum
4900 ft
Garden
Buckingham Palace
4400 ft
Square
Trafalgar Square
2900 ft
Church
Westminster Abbey
5100 ft
Museums
National Gallery
2600 ft
Elizabeth Tower - Houses of Parliament
Big Ben
1.3
mi
Parks
Hyde Park
1.3
mi
Public Building
Houses of Parliament
1.1
mi
Opera House
Covent Garden
3200 ft
Clive Steps
Churchill War Rooms
3700 ft
Oxford Street
Oxford Street
3200 ft
Great Central House
Marylebone Tube
1.1
mi
Marylebone Rd
Madame Tussauds London
1.2
mi
Palace
St James's Park
3500 ft
Gallery
Wallace Collection
1.1
mi
Museums
Victoria and Albert Museum
1.8
mi
Gallery
National Portrait Gallery
2200 ft
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
3400 ft
Market
Borough Market
2.0
mi
Gallery
Tate Modern
1.6
mi
87-135 Brompton Rd
Harrods
1.3
mi
Church
Westminster
1.2
mi
Museums
London Transport Museum
3900 ft
Museums
Apsley House
5200 ft
Museums
Science Museum
1.8
mi
Aquarium
SEA LIFE Centre London Aquarium
1.2
mi
Nearby
Square
Piccadilly Circus
600 ft
Museums
Royal Academy of Arts
1400 ft
Restaurants
Brasserie Zedel
800 ft
20 Sherwood Street at Brasserie Zedel
Angus Steakhouse
900 ft
20 Cranbourn Street Leicester Square
Cicchetti
400 ft
215 Piccadilly
The Terrace on Piccadilly
100 ft
21 Piccadilly Le Meridien Piccadilly Hotel
Kahve Dunyasi
300 ft
Unit 3 200 Piccadilly W1J 9HU
Bentley's Oyster Bar & Grill
500 ft
11-15 Swallow Street St James
carpo piccadilly
200 ft
16 Piccadilly
Rowley's
400 ft
113 Jermyn Street St James's
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
great location
friendly service
room readiness
room temperature
7.0/10
Very good
Rooms
5.1
Location
8.7
Service
7.2
Dining
6.0
Guest reviews
7.0/10
based on 28 review
3.5/5
based on 3486 review
8.2
8.2/10based on 9085 review
#625 of 1,201 hotels in London based on Tripadvisor
David
United States of America,
November
2024
9.2/10
Rooms
Service
Location
Dining
Facilities
George
United States of America,
August
2024
7.0/10
Rooms
Service
Location
Dining
Facilities
Jeff
United States of America,
July
2024
7.4/10
Rooms
Service
Location
Dining
Facilities
Alex
United States of America,
June
2024
6.4/10
Rooms
Service
Location
Dining
Facilities
Grace
United States of America,
June
2024
6.0/10
Rooms
Service
Location
Dining
Facilities
Nathan
United States of America,
June
2024
9.0/10
Rooms
Service
Location
Dining
Facilities
Leslie
United Kingdom,
May
2024
7.6/10
The hotel's location is unbeatable, next to key attractions in central London, making it easy to explore without always needing transportation. The service was outstanding, with staff ready to assist in arranging tours and dining reservations. The dining experience was pleasant, offering a good selection at a reasonable price. However, the rooms were not prepared upon arrival and were slightly warm during the night, falling short of expectations for a central London hotel at that rate.
Rooms
6.0
Despite not being ready upon arrival and being a bit warm during the night, the rooms were below the standard expected for a hotel in central London at that price point.
Service
8.0
The service was brilliant and the staff were very attentive, always willing to assist with tour bookings and restaurant recommendations. Some improvements in breakfast options and additional staff could enhance the service experience further.
Location
10.0
The location is absolutely fantastic, being close to all major attractions in central London, next to a tube station, opposite a bus stop, and within walking distance of many places.
Dining
7.0
The dining experience was nice with a good selection at a reasonable price, but there were some issues with missing items affecting the service quality.
Facilities
7.0
The facilities were satisfactory, with a pool available for guests to enjoy.
great location
room readiness
Patricia
United Kingdom,
April
2024
5.8/10
The hotel, although not spacious, offers a decent stay in a luxurious area. The rooms are very disappointing, especially the bathrooms, reaching a high 3-star level at best. Despite being tastefully decorated and relatively well-equipped, they fall short with stained carpets and dated bathrooms. The service is kind and helpful while the location is excellent for exploring central London. However, the dining experience falls short with limited options and self-service taking place. Overall, a mixed experience with potential for improvement.
Rooms
5.0
The rooms are very poor, particularly the bathrooms, and do not live up to expectations.
Service
8.0
The staff are very kind and helpful, which was a positive aspect of the stay.
Location
8.0
The location is excellent for getting around London, although not ideal for those seeking tranquility.
Dining
5.0
The dining experience is lacking, with limited options and self-service requirements.
Facilities
The facilities are average with room for improvement.
helpful staff
poor rooms
Robert
United Kingdom,
April
2024
6.8/10
The hotel's location is just beyond fantastic, offering easy access to major attractions like Leicester Square and Covent Garden. The rooms, while accommodating a double bed and featuring a comfortable bed, were a bit hot and dated for a 5-star property. The service was courteous overall, with minor delays in receiving tea during breakfast. The dining experience was average for the price, with limited choices and early closing times. Despite some drawbacks, the fantastic location was the highlight of the stay.
Rooms
6.0
The room, while comfortable with a double bed, was hot and dated.
Service
7.0
The staff was friendly and accommodating, despite minor delays in service.
Location
9.0
The hotel's location is just beyond fantastic, ideal for exploring Leicester Square, Covent Garden, and other attractions. Rating: 9/10
Dining
5.0
The dining experience was average for the price, with limited choices and early closure times.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Jim
United Kingdom,
March
2024
6.6/10
I wasn't particularly impressed with the room I was given as it had a view of a brick wall and the constant sound of an A/C unit. Considering the price was similar to other hotels in the area offering better accommodations, this was a letdown for me. However, the hotel is conveniently located and offers easy access to various attractions in London. The dining experience was quite good, with a diverse breakfast selection, although there were some minor service issues during my stay.
Rooms
5.0
The room I stayed in wasn't as advertised, with a disappointing view and constant noise from the A/C unit.
Service
6.0
The service was decent overall, but there were some minor hiccups, such as the delay in providing tea during breakfast and the requirement for passport IDs from all guests.
Location
8.0
The hotel's location is fantastic, offering easy access to many of London's attractions, making it a convenient choice for travelers.
Dining
7.0
I enjoyed the dining experience, especially the friendly staff and the variety of breakfast options available.
Facilities
7.0
The hotel offers a range of facilities to enhance the stay, though some improvements in service could enhance the overall experience.
John
United States of America,
March
2024
7.2/10
I had a bit of a mixed experience at this hotel. The rooms were a little tired and I unfortunately got a noisy room near the meeting rooms. However, the service was top-notch with friendly staff always ready to assist. The location is superb in the heart of the west end, but the dining experience fell short with limited options.
Rooms
6.0
The rooms are a little worn and there was some noise in the corridors at night.
Service
9.0
The staff here are so friendly and professional, always keen to ensure your stay is enjoyable.
Location
8.0
The location is excellent, right in the heart of the west end, perfect for theatre and the bars of Soho.
Dining
7.0
I really enjoyed the breakfast despite limited options, but the dining experience overall could use more variety.
Facilities
6.0
The facilities were adequate, though I was asked to leave my table in the dining area after just 30 minutes.
Chris
United Kingdom,
February
2024
6.6/10
The hotel has a lovely entrance but falls short in room space, making it feel cramped. The service, while not overly welcoming, was efficient, though lacking personal touches. The location is superb for exploring London but the dining options could be improved.
Rooms
5.0
The room, unfortunately, was the worst I've stayed in. It was so small that there was barely any space to move around the bed.
Service
6.0
The service was efficient, though not particularly welcoming or friendly. There were no personal comments or gestures during our stay.
Location
9.0
The location was perfect for exploring the city, situated in the heart of London near Piccadilly Circus and Regent Street.
Dining
7.0
The dining experience was mixed, with a tasty meal served in an airy atrium with city views, but with some poor choices and long wait times.
Facilities
8.0
The hotel offers a helpful concierge service for organizing transport and accessing nearby attractions.
Norman
United Kingdom,
January
2024
5.0/10
Despite some room issues and service inconsistencies, the hotel's location is excellent and convenient, offering easy access to local attractions. The dining experience was below expectations, but the hotel has potential to improve in various aspects.
Rooms
5.0
The rooms I had were dusty and smaller than expected, but they were ready when I arrived.
Service
5.0
The staff's behavior seemed rude at times and they weren't entirely ready for guests, which was disappointing.
Location
8.0
The hotel's entrance was excellent, with nearby transportation options making it convenient.
Dining
5.0
The dining experience was poor, with slow service and subpar food quality, not living up to a five-star standard.
Facilities
5.0
Facilities like room service and housekeeping were not up to expectations, hinting at some leadership issues within the hotel.
convenient location
poor dining
Norman
United Kingdom,
January
2024
7.4/10
The hotel's location near Piccadilly and attractions is fantastic, with lots of shops, cafes, and restaurants nearby. While the rooms lacked views and sunlight, the newly decorated room was a significant improvement. The connecting room noise was bothersome, and the delayed check-in was a downside.
Rooms
5.0
The room I stayed in had no view, limited sunlight, and was noisy due to being a connecting room, but the newly decorated room was better than the first one.
Service
9.0
The service at the hotel was exceptional, from the doorman to the Guest Relation Manager. They were attentive and even left a nice gesture with a bottle of wine in the room.
Location
8.0
The hotel's location near Piccadilly Square was fantastic for transport and surrounded by many dining options. It made exploring the area very convenient.
Dining
7.0
Breakfast was delicious, but the timing could be earlier. The buffet was extensive, but running out of items later in the morning was a bit disappointing.
Facilities
8.0
The hotel offers various amenities like room service, laundry, and tours/ticket assistance, making the stay convenient.
William
United Kingdom,
December
2023
8.0/10
The hotel has a fantastic location, right in the heart of the city with everything at your fingertips. The rooms were clean and spacious but needed upgrading. The service was polite and helpful, although there were some issues with accidental charges. Dining options were good overall, despite some initial hiccups. The central location makes it perfect for exploring Soho, Chinatown, and other attractions.
Rooms
7.0
The rooms were a bit tired, needed upgrading, and felt old-fashioned, but they were clean and spacious.
Service
8.0
The staff was polite, smart-looking, and very helpful, although there was an issue with an accidental charge that I'm still waiting to be resolved.
Location
10.0
The hotel's location is fantastic, right in the center with easy access to Soho, Chinatown, Piccadilly, and Leicester Square.
Dining
7.0
The dining quality was very good overall, but there were some initial issues with availability and service.
Facilities
8.0
The hotel offers a range of facilities like room service, laundry, and tours/ticket assistance.